The Story

Welcome to PC-VIP.

Caring for you and your computer support needs is our only concern. We do it differently, and we do it better—and in a better way.

Finally, small businesses, growing enterprises, and anyone with special needs can get the type of help they really need. We provide the best support available, and we make you comfortable when you need us. And no hourly fees!

How Did PC-VIP Get Here?

Our CEO Jeff Yablon has been in the technology people business for over twenty years. He’s done some amazing things;  read his bio here.

Several years ago, Jeff had one of those “ah-ha” moments. He was consulting for a world-famous supermodel (yes, really, and no, he won’t hook you up), and realized that her needs relative to computers had nothing—nothing—to do with technology. She traveled a lot, she needed access to her email, and she neither knew nor wished to know anything about the way her least-favorite six-pound piece of luggage operated.

Computer people tend to fight this reality. In the real world, people just want their tools to work. Imagine if you needed to know how your television worked to change the channels, or if adding a new channel broke your old ones.

Now, instead, imagine you’re used to being pampered and getting your way.

Now put those things together.

PC-VIP was in development for almost three years before we made it available to the world. It’s the ultimate solution to the problem that businesses large and small face every day:

How do you get the most out of your computers?

The answer is, you don’t. We do it for you, and we do it by taking control of the bad things that can happen to them. And we do THAT through a combination of technology and people management techniques. You and your staff are treated like the VIPs, because that’s what you are to us. And your computers are treated like  . . . well, like computers.

Your Computers are resources. Your time is precious. You deserve to be a PC-VIP.

We are commited to providing technical support to small and medium businesses, and doing it in a way that makes sense: Fixed-Cost, Per-Computer Pricing.

This sounds like a simple idea, and through our experience and research we’ve found a way to make it very simple for our clients. We charge a small set-up fee, and then a periodic fee for each computer you operate. When anything goes wrong, we fix it. Period. We even handle Anti-Virus and Malware issues for you, proactively.

We can come to your site, or provide services over the Internet, and this choice and the number of computers we support for you is part of what determines the fees we collect. But the numbers will make your eyes pop. In fact, we’ve found that you can reduce costs to businesses by 25 to 40 percent!

Really, it’s that simple.

Look around. See how we can help. We will greatly reduce your technical support expenses, all while treating you with the respect and dignity you deserve.