True Fixed Cost Computer Care. $119 Per Month or Less.¤
Caring for you and your computer support needs is our only concern. We do it differently, and we do it better—and in a better way.
Finally, small businesses, growing enterprises, and anyone with special needs can get the help they really need. We provide the best support available, and we make you comfortable when you need us. And no hourly fees!
At PC-VIP we are committed to providing technical support to small and medium businesses, and doing it in a way that makes sense: Fixed-Cost, Per-Computer Pricing.
Through our experience and research we've found a way to make this very simple for our clients. We charge a small set-up fee, and then a periodic fee for each computer you operate. When anything goes wrong, we fix it. Period. We even handle Anti-Virus and Malware issues for you, proactively.
We can come to your site, or provide services over the Internet, and this choice and the number of computers we support for you is part of what determines the fees we collect. But the numbers will make your eyes pop. In fact, we've found that you can reduce costs to businesses by 25 to 40 percent!
Really, it's that simple.
For a completely fixed cost, we make sure your computers are doing business for you, not against you. We handle your anti-virus, anti-spyware, e-mail administration, backup and firewall needs, and keep your individual and network configurations running optimally. This includes both your off-the-shelf and custom applications. We also keep your staff up-to-date on the information you need them to have.
There is one thing and one thing only that isn't covered by our flat fee pricing. We call it "MAC"—moves, adds, and changes. Simply put, if you need us to install a new piece of software and make it work across your network, that's a MAC. Everything else is covered. No kidding.
Our method of caring for our customers' needs is based on familiarity with your business, and creating an environment that makes you comfortable. You'll probably love our call center, but frankly, they are there only in the event that your personal care team is unavailable. This happens very rarely.
Each PC-VIP client company is assigned a team of Trust Missionaries to care for their every need. Think of it as a buddy system, because . . . that's pretty much what it is. Everyone knows everyone, and as much as they can about you.
As a PC-VIP client, you receive a direct phone number to your primary Trust Missionary, and if s/he is ever unavailable, you will be directed to their backup. Missionaries work in teams, so yours is back up to his backup.
We charge a flat fee per "device". The fee varies depending on the number of devices we support for you, and on whether you commit to stay with us for a set period of time, or not, but we mean it: One price, and we're your technology valet. No limits.
What is a device? A Windows or Macintosh Computer. A Server. A Networked Printer. High-end routers.
It's why we call PC-VIP Computer Care for Those With Better Things To DoTM.
¤ $119 per month is the full retail price for one to five devices with no term commitment. Costs are lower for most clients
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Download a Brochure that explains the PC-VIP Process and Costs
Call us today and we'll explain it all to you. Or Drop Us a Line.