Client Care

PC-VIP utilizes one of the world's most advanced call centers to care for you and your business. And It's Our Goal That Your Never Reach It.

How That's Possible

Our method of caring for our customers' needs is based on familiarity with your business, and creating an environment that makes you comfortable. You'll probably love our call center, but frankly, they are there only in the event that your personal care team is unavailable. This happens very rarely.

Each PC-VIP client company is assigned a team of Trust Missionaries to care for their every need. Think of it as a buddy system, because . . . that's pretty much what it is. Everyone knows everyone, and as much as they can about you.

As a PC-VIP client, you receive a direct phone number to your primary Trust Missionary, and if s/he is ever unavailable, you will be directed to their backup. Missionaries work in teams, so yours is back up to his backup.

Trust Missionaries are assigned to a surprisingly small number of clients, and those clients are in a small geographic area. Combined with the techniques we use to care for your technology needs, this means that the chance of you ever needing to speakwith the PC-VIP call Center is extremely small.

Call us today and we'll explain it all to you. Or Drop Us a Line.