How PC-VIP Computer Care Works
When people look at PC-VIP, most think we are in the technical support business. We are, but we approach support in a whole new way. The PC-VIP way is to take care of your computers proactively, using best-practices policies and going much further.
Do you run anti-virus software on all your computers? Do you keep the antivirus definitions up to date? What happens when your licenses for updates expire . . . is someone on top of that? At PC-VIP, we take care of all of that for you. Anti-spyware, too. Registry cleaning. Keeping your hard drives defragmented. Everything. And our prices include the licenses you need for all the software we run on your systems, so using PC-VIP Can Actually Have a Net Cost of Zero, or Less.
Your computers run better. you work less making it happen. It's automatic. And it saves you money. That's how PC-VIP is Computer Care For Those With Better Things To Do.TM
As important as great technical support is, People Support is even more important. At PC-VIP, this is our real specialty.
Everyone seems to have a story or two about the technical support person who showed up at their office, asked a few questions, and proceeded to make things worse than they had been before he arrived. Or maybe he got the job done, but made you feel stupid or spoke to you as though you were a child. This kind of technical support agent is so common there even have been parodies done about him on television programs such as Saturday Night Live. And PC-VIP Trust Missionaries are nothing like him.
At PC-VIP, we believe that the largest part of support is taking care of people. Computers are pretty simple if they are your passion, but because they do so many things and because everybody's environment is a little bit different, they end up looking difficult and causing problems.
Our goal is to make operating your computers as easy as possible. That means we won't stop until your computers are like your TV. Power. Channels. Volume. We've got computers simplified almost to that point, and we'll make yours that simple, too, without taking away any of your tools or reducing functionality. And we'll make sure you understand everything you need to understand. Really.
People Care. Another way PC-VIP is Computer Care For Those With Better Things To Do.TM
You know how difficult is can be to remember what's in your computers? The Software? The Hardware? the peripheral devices like mice and scanners? As a PC-VIP clients you can stop trying! We track everything, so you don't have to bother.
Tool Care. Part of how PC-VIP is Computer Care For Those With Better Things To Do.TM
If the only things we watched for you were your computers, your people, and your tools, you'd be in great shape. At PC-VIP, we watch your data, too. We back up your files. As long as your data backups needs are reasonable, this is all done at no extra charge, even if you prefer your data be housed off-site.
We do disk imaging, too, so IF you ever want one of your computers to "start over", we can make that happen easily.
You could track all of this on your own, if you had the time, the staff, and the knowledge, but why bother? Data care is one more reason PC-VIP is Computer Care For Those With Better Things To Do.TM
Call us today and we'll explain it all to you. Or Drop Us a Line.